NSW Settlement Strategy

The NSW Settlement Strategy is the first of its kind in the state. It brings together existing and new NSW Government initiatives to improve settlement outcomes for people from refugee and refugee-like backgrounds living in NSW.

Multicultural NSW has worked closely with government and non-government stakeholders and heard directly from people with lived experience. This has meant we better understand what services, systems and processes have been working well for people from refugee and refugee-like backgrounds living in NSW, and where we have more to do.

The NSW Settlement Strategy builds on these learnings. It provides a framework for the NSW Government to:

• have a shared understanding of what successful settlement means
• continue to deliver services and programs that are working well
• collaboratively address areas for attention
• evaluate and apply learnings to improve settlement outcomes in NSW.

The NSW Settlement Strategy was launched in February 2023. The Strategy will be reviewed and updated annually to ensure it is responsive to both the needs of refugees in NSW as well as to changes in NSW and Commonwealth policy.

View the NSW Settlement Strategy  View the NSW Settlement Strategy Summary

Refugee Lived Experience Framework

Placing refugee lived experience at the heart is a guiding principle of the Strategy, and embedding the voice of lived experience in decision making is one of the Strategy’s five objectives.

The Refugee Lived Experience Framework (the Framework) will guide Multicultural NSW in ensuring meaningful engagement with people with refugee lived experience in the implementation and evaluation of the NSW Settlement Strategy.

The Framework includes:

• Guiding principles for engaging people with refugee lived experience.
• Methods, considerations, adaptations, enablers and practical examples when engaging refugee lived experience; and
• Helpful tools and resources to guide and completement good practice engagement activities.

View the Refugee Lived Experience Framework  

View the Refugee Lived Experience Framework Summary

Lived Experience Literature and Practice review