The MPSP framework assists agencies to embed multicultural planning within core business operations.

The MPSP Framework consists of

  • 4 Focus Areas: Service Delivery, Planning, Leadership and Engagement.
  • 9 Outcomes in which agencies develop a set of specific targets against agreed focus areas relevant to their context and business activities.

All agencies must:

  • prepare a multicultural plan incorporating the 4 Focus Areas and 9 Outcomes, and
  • report publicly on progress through their own agencies’ annual reports.

Key agencies identified annually by Multicultural NSW, known as a Designated MPSP Agency (DMA), have additional planning and reporting responsibilities under the MPSP.

These agencies provide critical services to the people of NSW of whom 29.3 per cent were born overseas, 26.6 per cent are from a non-English speaking background and 50.3 per cent have at least one parent born overseas, according to the 2021 census.

The Department of Planning, Industry and Environment is due for a DMA report in 2021.

Multicultural NSW reports to Parliament on the NSW Government’s multicultural planning and delivery progress through its annual State of Community Relations in NSW report. This includes an overview of agency compliance and provides highlights and examples of the agencies’ work.

MPSP review

Multicultural NSW is currently reviewing the Multicultural Policies and Services Program (MPSP), including support provided to NSW Government agencies to meet planning and reporting requirements.

Page last updated: 26 October 2023 | 5:30 pm