Why is cultural diversity engagement important?
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E1: Why is cultural engagement important?
Presentation on why engagement is important for cultural diversity.
What does engagement look like?
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E2: Developing an appropriate engagement approach
A tool to identify the appropriate approach to engagement and participation: Engagement, Purpose and Scoping, Stakeholder Mapping and Identifying an Approach.
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E3: Developing an appropriate engagement approach
A guide and tool to assist in contextual analysis and identifying the best approach to engagement for any given activity.
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E4: Engaging new and emerging communities
How do we engage internally and externally?
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E5 Promoting diversity internally
A tool that focuses on the promotion of diversity on a macro and micro level throughout an organisation.
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E6: Communicating with CALD audiences
A tool provides successful methods of communication with culturally diverse communities to support organisational practices.
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E7: CALD Staff recruitment and retention
A resource to assist in building culturally competent practices, developing the capacity of the workforce through CALD staff recruitment and retention.
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E8: Building partnerships with CALD organisations
A tool that focuses on developing relationships with external culturally diverse structures. This builds upon the knowledge from 'External Data Collection' in the Planning section of the toolkit.
Case studies
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Recognising that religious and community leaders are often first points of contact for communities seeking support and guidance for the sensitive matter of domestic and family violence (DFV), Department of Justice organised half -day seminars to provide legal and justice information and resources for religious and community leaders to help them work with and assist those who use and experience family violence.
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People from culturally and linguistically diverse (CALD) backgrounds experience lower rates of cancer screening than the general population in NSW. The Cancer Institute co-designed with Bilingual Community Education Program coordinators and settlement service providers and developed bowel, breast and cervical-screening flipcharts and facilitator manuals to increase cancer-screening awareness in CALD communities.
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Newcastle City Council identified water safety as an issue for international visitors to the region, realising the simple messages many people grow up with in Australia did not apply to visitors and newly arrived migrants.
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Wagga Wagga is both a Refugee Welcome City and a resettlement area, with a dynamic and growing Cultural and Linguistically Diverse (CALD) community. In response to the growth in this cohort especially as library users, and to promote the ESL collection, the Wagga Library worked with Riverina TAFE to train 20 volunteers to deliver a new spoken English program called Language Café (LC) in 2017.
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One Parramatta is an ambitious and award-winning project that set out to reduce interpersonal racism in the Parramatta local government area and beyond.
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Recognising a need to better engage diverse communities, United Voice developed a strategy framework in relation to outreach to existing and potential members from diverse communities.
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In recognition of the need to build a stronger, more sustainable, equitable and inclusive organisation, Uniting developed a 3-year Cultural Diversity Strategy 2017-2020 that governs a whole-of-organisation approach to diversity and inclusion.
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Since 2014 Commonwealth Bank has been working to improve diversity through a range of strategies including the Mosaic program. CommBank has recognised that having a diverse workforce is critical because it reflects society.
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Successfully piloted in 2015 with Keira High and Wollongong High School of Performing Arts, the Challenge program used a creative, peer-led approach to cultural awareness.
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The Lower North Shore Multicultural Network (LNSMN) wanted to produce a plain English, easy to understand guide for new arrivals to get them into the rental market.
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This program was developed by the City of Sydney to engage with the large number of international students living in the city.
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Settlement Services International (SSI) teamed up with Allianz to offer 46 scholarships to assist refugees in finding work and climbing up the employment ladder by helping young refugees with their schooling and adults gain local recognition for their qualifications.
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The Coffee with a Cop campaign derives from the We Are You strategy used by NSW Police and began in Fairfield around 2013 and has been held more than 30 times in different areas of the Fairfield Local Government Area. The initiative is led by NSW Police, to share a message that the police are part of the community and have a shared goal that can be achieved.
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In line with insights into the demographic profile of their driver base, Uber engaged a multicultural agency to help deliver driver stories into the community through multicultural media. This also details how they built relationships with key community leaders and increased Uber’s presence at community events.