Strategic Plan

Our Strategic Plan 2021-25 sets out our approach to building an inclusive, connected and socially cohesive multicultural NSW.

Community consultation for our new Strategic Plan

Community consultations for our new Strategic Plan were completed in August 2025.

Thank you to everyone who has participated in our in-person and online community consultation sessions throughout NSW, and to those who completed our online form.

We look forward to sharing our new strategic directions soon. We welcome community feedback about our work at any time. If you want to get in touch, you can reach us through our contact page.

Our Strategic Plan 2021-25

Our Strategic Plan 2021-25 sets out our approach to building an inclusive, connected and socially cohesive multicultural NSW.

The plan brings the Multicultural Principles to life in our culturally, religiously and linguistically diverse context. It helps us to understand the strengths and challenges of living together in a complex multicultural society and supports us in collaboratively delivering outcomes that benefit us all.

Our priorities

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Our priorities for the five years (2021 – 2025) are:

NSW Language Services

Promoting the sustainability and standards of an industry-leading service used across government agencies.

Sector Capability

Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery.

Community Resilience

Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need.

Settlement

Supporting longer-term communities and new arrivals to thrive in place.

A Shared Sense of Value

Understanding the value of cultural, religious and linguistic diversity.

To move the plan forward, we will continue to work in partnership with the community, government and our staff, because we’re Stronger Together.

Please read the full report here

Page last updated: 4 December 2025 | 10:51 am