Service Delivery Manager

• Location: Parramatta
• Employment type: Full time – ongoing and temporary roles until 30 June 2026 with a possibility of extension
• Grade: 9/10
• Salary: $125,693 – 138,510 pa plus employer contribution to superannuation and annual leave loading
• Closing date: 29/05/2025 – 11:59 PM

This role offers a unique opportunity to lead the design, delivery, and continuous improvement of end-to-end business processes across Language Services. You’ll play a key role in enabling multiple customer service teams to deliver timely, efficient, and high-quality language services that enhance the customer experience. It’s an ideal opportunity for someone who thrives on improving systems, collaborating across teams, and making a tangible impact through service excellence and better outcomes for diverse communities.

For more information and to apply

Learning and Development Specialist

• Location: Parramatta
• Employment type: Full time – ongoing and temporary roles until 30 June 2026 with a possibility of extension
• Grade: 7/8
• Salary: $110,266 – 122,058 pa plus employer contribution to superannuation and annual leave loading
• Closing date: 29/05/2025 – 11:59 PM

This is a fantastic opportunity for a Learning and Development Specialist to shape capability and performance across the organisation. The role is central to driving initiatives that enhance individual and team development, support strategic goals, and foster a culture of continuous learning. If you’re passionate about creating engaging, results-focused development solutions, this position offers the chance to make a real and lasting impact.

For more information and to apply

Policy and Project Officer

• Location: Parramatta
• Employment type: Temporary full time for 12 months with a possibility of extension
• Grade: 7/8
• Salary: $110,266 – 122,058 pa plus employer contribution to superannuation and annual leave loading
• Closing date: 03/06/2025 – 11:59 PM

The Policy Officer position sits within the Policy Team of the Community and Policy Division. Multicultural NSW’s Policy Team is focused on pursuing meaningful policy and project work to benefit the lives of multicultural communities in NSW. You will be joining a Policy Team that is committed to creating policy and driving projects that has our multicultural communities of NSW at the centre of everything we do.

The role undertakes policy or project work to inform policy directions, facilitate service delivery reforms or major initiatives and provide well researched and sound options on which Multicultural NSW can rely for effective decision making or delivery.

For more information and to apply

Business Intelligence Analyst

• Location: Parramatta
• Employment type: Full time – ongoing
• Grade: 9/10
• Salary: $125,693 – 138,510 pa plus employer contribution to superannuation and annual leave loading
• Closing date: 03/06/2025 – 11:59 PM

Are you passionate about turning data into insights that drive meaningful change? This is an exciting opportunity to join a team transforming how we work. You’ll play a key role in shaping smarter decisions and improving service delivery through powerful business intelligence.

For more information and to apply