About This Site

Open Access Information

Your Right to Information

On 1 July 2010 new right to information legislation came into effect, replacing the former freedom of information law.

The new law:

  1. Creates new rights to information that are designed to meet community expectations of more open and transparent government
  2. Encourages government agencies to proactively release government information

You can find out more about your right to information and new ways to access NSW government information on the website of the Office of the Information Commissioner (OIC) at www.ipc.nsw.gov.au

How to Access Information

Multicultural NSW publishes a range of information under the Government Information (Public Access) Act 2009.

  • Search this website to see if the information has been made available
  • Contact the Right to Information Officer and ask for the information

Follow the links to find out more about our policiesMulticultural NSW Agency information guidecontracts registerdisclosure log of information applications, or details of information not disclosed to the public.

The Right to Information Officer will decide whether the information you are seeking:

  • Is readily available and how you can get it
  • Can be disclosed to you without any formal processes
  • Requires an application form (PDF) to be submitted


Right to Information Officer
Multicultural NSW
PO Box 618
Parramatta NSW 2124
Telephone: (02) 8255 6770
Fax: (02) 8255 6868

Email: Click here to send an email

Multicultural NSW Agency Information Guide

Click here to access the Multicultural NSW Agency information guide.

Register of Contracts

The new Government Information (Public Access) Act requires government agencies to record and publish information about contracts with private sector bodies that are worth $150,000 or more.

Multicultural NSW currently has no private sector contracts worth $150,000 or more.  As such when contracts are established, Multicultural NSW will publish these in a register of government contracts.

Disclosure Log

Where Multicultural NSW considers that information released to an applicant under a formal access application would be of interest to other members of the public, these details will be recorded in the disclosure log below.

Multicultural NSW is yet to receive any access applications under the Government information (Public Access) Act 2009 (GIPA Act).

Reference number Date of decision on application Number of pages / type of release Topic / information requested Access

Information Not Disclosed

Under the Government Information (Public Access) Act 2009, Multicultural NSW makes decisions about open access applications seeking specific government information.  When processing an application we apply a public interest test that assists in determining whether or not to release the requested information.

The following table will include information that Multicultural NSW has decided not to release, based on an overriding public interest against disclosure.

Reference number Information / topic Reason for not disclosing information

Multicultural NSW is yet to receive and refuse disclosure to an open access application under the Government information (Public Access) Act 2009 (GIPA Act).

Publications, Policies and Tabled Documents

Click here to view publications.

Click here to view policies.

The following documents have been tabled in parliament:

Annual Reports

Multicultural NSW Act 2000


Formal Access Application

A formal access application is to be used when applying for formal access to information under the Government Information (Public Access) Act 2009. To access the application form, click here.

Internal Review Application

An internal review application form is to be used when applying for an internal review of a decision made under the Government Information (Public Access) Act 2009. To access the internal review form, click here.


Multicultural NSW adopts the NSW Government's Accessibility Statement and applies it to content available on this website. Please click here for more detail on the accessibility policy and standard adopted by Multicultural NSW. If you have any questions or comments about this statement or the content on this site, please contact us.


This website is maintained by the New South Wales Government's Multicultural NSW. This Privacy Policy applies to all the publicly accessible pages on the Multicultural NSW site, located at https://multicultural.nsw.gov.au

Multicultural NSW does not have any responsibility for the privacy policies or practices of third party sites linked to the Multicultural NSW website. If you have any questions about the Multicultural NSW website, or the application of the Privacy Policy or a request for access to information held, please contact us.

The Privacy Officer
Multicultural NSW
Level 8, 56 Station Street East
Parramatta NSW 2150

Ph: (02) 8255 6767
Fax: (02) 8255 6868

Users of this site are entitled to expect that any information collected as a result of that use will be treated within the terms of the New South Wales Government's privacy practices which are regulated by the New South Wales Privacy and Personal Information Protection Act 1998.

What information do we collect?

When you look at the information on this site, our computers automatically record information that identifies, for each page accessed:

  • the IP (Internet Protocol) address of the machine which has accessed it;
  • your top-level domain name (for example .com, .gov, .au, .uk etc);
  • the address of your server;
  • the date and time of your visit to the site;
  • the pages accessed and documents downloaded;
  • the previous site visited; and
  • the type of browser and operating system you have used.

Cookies are not used from this site to collect information.

How do we use the information collected?

The information collected during each visit is aggregated with similar logged information and published in statistical reports in order for Multicultural NSW to identify usage patterns for the site. This will assist us in improving the website and the services offered on it.

Multicultural NSW will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1998.

What exceptions are there to this rule?

Multicultural NSW will collect, use and disclose more extensive information than that stated above in the following circumstances:

  • unauthorised attempts to access files which are not published Multicultural NSW pages;
  • unauthorised tampering or interference with files published on this site;
  • attempts to intercept messages of other users of this site;
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
  • attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the use of the site by other users.

Multicultural NSW reserves the right to make disclosures to relevant authorities where the use of this site raises a suspicious that an offence is being, or has been, committed. In the event of an investigation, Multicultural NSW will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?

Yes. Information collected is stored in an appropriately secure format and held by Multicultural NSW for archival purposes. When the information is not longer required for the purposes for which it was collected it is deleted.

What will we do with information provided in feedback?

Multicultural NSW provides feedback facilities on this site to allow users to provide input into the future development of the site and to comment on the provision of service. The provision of personal details on feedback is optional.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

Multicultural NSW may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Who else has access to information?

Access to the raw data is restricted to a limited number of officers in Multicultural NSW for the purpose of analysis and to report on the success of this site in meeting communication and access objectives. If you would like to access information held about you by Multicultural NSW please contact us.

The Privacy Officer
Multicultural NSW
Level 8, 56 Station Street East
Parramatta NSW 2150

Ph: (02) 8255 6767
Fax: (02) 8255 6868

Linking Policy

Generally, links provided on this website are limited only to the Australian government and to not-for profit community organisations. These links to third party websites are provided only as a suitable reference source.

However, the nature of the internet prevents Multicultural NSW from guaranteeing the suitability or accuracy of any material that this site may be linked to. Consequently, Multicultural NSW:

  • does not represent that the material appearing on linked sites is complete, accurate or up-to-date.
  • does not necessarily endorse that material
  • does not accept responsibility or liability for any loss, damage, cost or expense that may occur as a result of using or relying on material appearing at the linked sites
  • does not guarantee that any of the linked sites will be available any particular time.

It is your responsibility to conduct your own investigations and enquiries, and make your own decisions, concerning the information retrieved from linked sites.


This website contains information, data, documents, pages and images ("the material") prepared by Multicultural NSW. The material is subject to copyright under the Copyright Act 1968 (Cth), and is owned by the State of New South Wales through Multicultural NSW.

Multicultural NSW encourages the availability, dissemination and exchange of public information. You may copy, distribute, display, download and otherwise freely deal with the material for any purpose, on the condition that you include the copyright notice, "© State of New South Wales through Multicultural NSW" on all uses.

You must, however, obtain permission from Multicultural NSW if you wish to:

  • charge others for access to the work (other than at cost)
  • include all or part of the work in advertising or a product for sale, or
  • modify the work

To obtain such permission, please contact us.

Multicultural NSW
Level 8, 56 Station Street East
Parramatta NSW 2150
Phone: (02) 8255 6767

This copyright statement does not apply to any third party works appearing in the material.


This website contains information prepared by Multicultural NSW for and on behalf of the State of New South Wales.

While the information contained on this website has been formulated with all due care, the State of New South Wales does not warrant or represent that the information is free from errors or omission, or that it is exhaustive.

The State of New South Wales disclaims, to the extent permitted by law, all warranties, representations or endorsements, express or implied, with regard to the information available or through the website, including all implied warranties or merchantibility, fitness for a particular purpose, or non-infringement.

The State of New South Wales further does not warrant or accept any liability in relation to the quality, operability, accuracy or completeness of information on the website.

Information is made available on the understanding that the State of New South Wales and its employees and agents shall have no liability (including but not limited to liability by reason of negligence) to the users of the website, for any loss, damage, cost or expense whether direct, indirect consequential or special, incurred by, or arising by reason of, any person using or relying on the information and whether caused by reason of any error, omission or misrepresentation in the information or otherwise. Users of the information made available on the website will be responsible for making their own assessment of the information and should verify all relevant representations, statements and information with their own professional advisers.

Furthermore, whilst the website is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may impact upon the accuracy of the information. Information may change without notice and the State of New South Wales is not in any way liable for the accuracy of any information printed and stored by a user. Changes are periodically made to the website and Multicultural NSW may make improvements and/or changes to the website at anytime.

The State of New South Wales takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the information provided by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including Internet sites) outside of Multicultural NSW. In addition to the information, the website provides links to and from other internet sites. These external information sources are outside the control of Multicultural NSW and it is the responsibility of the website users to make their own decisions about the accuracy, reliability and correctness of information found on those external Internet links.

Multicultural NSW has links to other internet sites which contain information collated and presented by third party organisations and individuals. The links which appear on the website of Multicultural NSW have been set up as an information source only and with the desire of the State of New South Wales to promote multiculturalism, tolerance and diversity in our society.

The NSW Government cannot accept responsibility or liability for any loss, damage, cost or expense you might incur as a result of the use of or reliance upon the information which appear at linked sites, and does not necessarily support the views, opinions, standards or information expressed.

As such, you should appreciate that despite the efforts of the NSW Government to review and assess the suitability of the linked sites, some material which appear on these sites may cause offence or upset some visitors. The NSW Government regrets any such offence or upset caused.

The Internet is not a secure medium and communications to and from the website may be intercepted or altered in transit. Multicultural NSW does not warrant or represent that this website or any linked sites, are free from anything which may damage any computer used to access the site.

Information on this site is subject to change without notice.


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